Shanye Tapara

Storeperson Administrator/ Inventory Controller

Auckland, New Zealand

Profile summary

Professional with strong experience in inventory management, logistics, and warehouse operations. Consistently achieves high standards through effective teamwork and adaptability to changing needs. Expertise in equipment operation, safety protocols, and inventory control systems. Reliable and focused on delivering results efficiently and collaboratively.

Career highlights

Inventory: Performed root cause analysis on inventory discrepancies, implementing corrective actions and preventing order fulfillment delays at DHL Supply Chain NZ.

Inventory Accuracy and Restocking: Managed inventory control, ensuring accuracy and timely restocking of products to meet business and customer needs.

Improved Supply Chain Operations: Contributed to improved supply chain operations through punctual completion of assigned tasks.

Key skills

Skills
Proficient in Microsoft Office and ExcelAttention to DetailMotivated Team PlayerStrong Attention to DetailVerbal and Written CommunicationReliable and ResponsibleQuick LearnerHonesty and IntegrityFlexible and adaptableDependable and responsibleMultitasking AbilitiesExcellent communicationCritical thinkingActive listeningInventory Management Software Proficiency (e.g., SAP, Oracle, NetSuite, Fishbowl)Warehouse Management Systems (WMS) KnowledgeData Analysis and ReportingDemand ForecastingSupply Chain Management Basics

Professional experience

Storeperson Administrator/ Inventory ControllerAug 2022 - Present
DHL Supply Chain NZ | Auckland New Zealand

Managed inventory control, ensuring accuracy and timely restocking of products. ● Oversaw daily shipping and receiving operations, optimizing workflow processes. ● Trained and mentored junior staff on safety procedures and equipment usage. ● Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis. ● Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders. ● Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process. ● Collaborated with team members to optimize store operations and achieve performance goals. ● Enhanced customer satisfaction through personalized assistance and product recommendations. ● Resolved customer complaints professionally, providing solutions that met both their needs and company policies. ● Monitored inventory to maintain sufficient supply levels to meet business and customer needs. ● Compared shipping orders and invoices against contents received to verify accuracy. ● Identified process improvements that reduced discrepancies in stock counts and improved workflow efficiency. ● Completed daily cycle counts to maintain accuracy of records.●

  • Managed inventory control, ensuring accuracy and timely restocking of products
  • Oversaw daily shipping and receiving operations, optimizing workflow processes
  • Trained and mentored junior staff on safety procedures and equipment usage
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis
  • Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders
Service TechnicianJul 2017 - Jan 2020
Smith & Nephew, Wound Management, DHL Supply Chain | Auckland, New Zealand

Handled multiple emails per day to address customer service and Negative Pressure Wound Therapy Lead teams inquiries and concerns. ● Served Negative Pressure Wound Therapy team and followed outlined steps of service. ● Developed and maintained courteous and effective working relationships. ● Used coordination and planning skills to achieve results according to schedule. ● Proved successful working within tight deadlines and fast-paced atmosphere.

  • Handled multiple emails per day to address customer service and Negative Pressure Wound Therapy Lead teams inquiries and concerns
  • Served Negative Pressure Wound Therapy team and followed outlined steps of service
  • Developed and maintained courteous and effective working relationships
  • Used coordination and planning skills to achieve results according to schedule
  • Proved successful working within tight deadlines and fast-paced atmosphere
Warehouse StorepersonMay 2017 - Jul 2022
DHL Supply Chain NZ | Auckland, New Zealand

Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary. ● Monitored compliance with industry regulations, ensuring workplace safety and operational integrity. ● Ensured timely reporting of any discrepancies or issues found during the devanning process to supervisors or management, allowing for prompt resolution and preventing delays in order fulfillment. ● Maintained accurate records of all incoming shipments using specialized computer software or data entry systems as required by company standards. ● Contributed to improved supply chain operations through punctual completion of assigned tasks. ● Supported quality control efforts by identifying damaged or defective products upon arrival at the warehouse facility. ● Picked and packed order items from small to Wholesale quantities.● Followed orders precisely for correct items, sizes and quantities.● Reviewed order slips, picked products and staged merchandize to be shipped. ● Worked with customers to pack items according to specific desires and requirements. ● Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. ● Actively listened to customers' requests, confirming full understanding before addressing concerns. ● Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. ● Exceeded goals through effective task prioritization and great work ethic. ● Improved operations through consistent hard work and dedication.● Used Microsoft Word and other software tools to create documents and other communications. ● Identified issues, analyzed information and provided solutions to problems. ● Demonstrated respect, friendliness and willingness to help wherever needed. ● Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment. ● Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

  • Performed root cause analysis of discrepancies between physical inventory counts and system records, taking corrective actions where necessary
  • Monitored compliance with industry regulations, ensuring workplace safety and operational integrity
  • Ensured timely reporting of any discrepancies or issues found during the devanning process to supervisors or management, allowing for prompt resolution and preventing delays in order fulfillment
  • Maintained accurate records of all incoming shipments using specialized computer software or data entry systems as required by company standards
  • Contributed to improved supply chain operations through punctual completion of assigned tasks
Warehouse Storeperson Pick PackerDec 2016 - May 2017
Drake International | Auckland New Zealand

Reviewed technical documentation to complete equipment maintenance and repair. ● Diagnosed and troubleshot problems, repairing and restoring machines to peak performance. ● Evaluated systems according to predetermined checklist and noted issues. ● Adhered to safety protocols and policies to reduce workplace hazards.● Demonstrated increased knowledge of company products and equipment. ● Performed maintenance duties and safely handled chemicals and solutions ● Used critical thinking to break down problems, evaluate solutions and make decisions. ● Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. ● Picked and packed order items from small to Wholesale quantities.● Followed orders precisely for correct items, sizes and quantities.● Reviewed order slips, picked products and staged merchandize to be shipped. ● Prepared and checked outbound shipments for accuracy.● Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked. ● Checked packages and merchandise for damage and notified vendors.● Operated equipment such as pallet jacks and hand trucks to move heavy boxes. ● Maintained tidy and clean work areas to promote optimal productivity and safety standards. ● Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

  • Reviewed technical documentation to complete equipment maintenance and repair
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance
  • Evaluated systems according to predetermined checklist and noted issues
  • Adhered to safety protocols and policies to reduce workplace hazards
  • Demonstrated increased knowledge of company products and equipment

Education

High School or equivalentJun 2013
Manurewa High School